Privacy Policy
Last updated: August 28, 2025
Introduction
Welcome to Wan 2.2 at wan22ai.org (hereinafter referred to as "we," "us," or "Wan 2.2"). We are committed to protecting your privacy and personal information. Wan 2.2 provides AI-powered video generation services using advanced Veo3 technology, allowing users to create high-quality videos from text prompts and images. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information when you use our AI video generation platform. By using our services, website, or products, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide Directly
When you use our AI video generation services, we may collect the following types of information:
- Account Information: Including your name, email address, GitHub email (if provided), avatar, and other information you provide when registering or updating your account
- Creative Content: Text prompts, image uploads, video generation preferences, and other creative inputs you provide to generate AI videos
- Generated Content: AI-generated videos and related metadata created through our platform
- Payment Information: If you purchase credits or subscription plans, we collect necessary payment details through secure third-party payment processors (such as Creem)
- Contact Information: Information you provide when communicating with us via email, forms, or other means
- Subscription Information: Email address and preferences when you subscribe to our mailing list
2. Anonymous Information Collected Automatically
When you visit or use our services, we may automatically collect anonymous information:
- Device Information: Including your IP address, browser type, operating system, and device identifiers
- Usage Data: Information about how you use our services, including access times, pages viewed, and interaction methods
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information and enhance your user experience
How We Use Your Information
We use the collected information for the following purposes:
- AI Video Generation: Processing your text prompts and image inputs to generate AI videos using Veo3 technology
- Providing Services: Managing your account, processing credit purchases, providing customer support, and delivering the core AI video generation functionality
- Content Management: Storing and organizing your generated videos, managing your creative projects and video library
- Service Optimization: Analyzing usage patterns to improve AI model performance, optimize video generation quality, and enhance user experience
- Communication: Contacting you regarding your account, credit usage, service updates, new AI features, or related products
- Security: Detecting, preventing, and addressing fraud, abuse, and security issues related to AI content generation
- Marketing: Sending relevant product updates, AI video generation tutorials, and promotional information (if you have opted to receive them)
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- AI Service Providers: With AI model providers and infrastructure services that enable our video generation capabilities
- Service Providers: With third-party service providers who perform services on our behalf, such as payment processing (Creem), cloud storage (Supabase, Cloudflare R2), email services (Resend), and AI computing resources
- Compliance and Legal Requirements: When we believe in good faith that disclosure is required by law or to protect our rights and security or those of others
Data Storage and Security
We implement reasonable technical and organizational measures to protect your personal information:
- Content Security: Your uploaded images and generated videos are securely stored with appropriate access controls
- AI Processing: Text prompts and creative inputs are processed securely through encrypted connections
- Payment Security: All payment information is processed through secure payment processors like Creem; we do not directly store complete payment card details
- Data Encryption: We use SSL/TLS encryption to protect data transmission and store sensitive data with encryption
- Access Controls: We implement strict access controls to limit who can view your creative content and personal information
- Regular Security Reviews: We regularly review our information collection, storage, and processing practices, including physical security measures
Your Rights and Choices
Depending on applicable laws in your region, you may have the following rights:
- Access: Obtain a copy of your personal information and generated content that we hold
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information and generated videos in certain circumstances
- Content Control: Manage, download, or delete your generated AI videos and creative projects
- Objection: Object to our processing of your personal information
- Restriction: Request that we limit the processing of your personal information
- Data Portability: Obtain an electronic copy of information and content you have provided to us
How to Exercise Your Rights
To exercise any of these rights, please contact us at hi@wan22ai.org. We will respond to your request within a reasonable timeframe.
Cookie Policy
We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience. The types of cookies we use include:
- Necessary Cookies: Essential for the basic functionality of the website
- Preference Cookies: Allow us to remember your settings and preferences
- Statistical Cookies: Help us understand how visitors interact with the website
- Marketing Cookies: Used to track visitors' activities on the website
You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may affect your experience on our website.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us, and we will promptly take steps to delete that information.
International Data Transfers
We may process and store your personal information globally, including in countries outside your country of residence. In such cases, we will take appropriate measures to ensure your personal information receives adequate protection.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us through:
- Email: hi@wan22ai.org
We will respond to your inquiries as soon as possible.